TERMS & CONDITIONS

CUSTOMER CARE

At Madly Rooted Botanicals, we're committed to providing you with the best shopping experience. Whether you have questions about our products, need help with an order, or just want to say hello, our customer care team is here to assist you.

HOW WE CAN HELP

Order Support: Track your order, make changes, or request a return.
Product Assistance: Need recommendations or have questions? We're happy to help!
Shipping & Returns: Learn more about our shipping policies and hassle-free returns.

General Inquiries: Have feedback or need further assistance? Let us know!

We're here to ensure you have a seamless and enjoyable experience with us!

Privacy & Safety

CAN'T FIND WHAT YOU'RE LOOKING FOR?

For general information, send us an email providing a brief description in regards to what you need help with. Someone from our customer service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

If you have any additional questions, want more information regarding our privacy practices, or would like to make a complaint, please contact us by email.

For any further questions or assistance, please don't hesitate to reach out! We are here to ensure your experience with Madly Rooted Botanicals meets your expectations and is nothing short of exceptional.

Please email us at support@shopmadlyrooted.com

PAYMENT METHODS

Credit / Debit Cards
Apple Pay
Offline Payments